Welcome back.

1. Introduction

Greenstrum Inc. (GSI) specializes in electric vehicle charging solutions and is committed to protecting personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173). This policy outlines what personal data we collect, how it's used, stored, shared, protected, retained, and disposed of, as well as the rights of data subjects.

2. Personal Data We Collect

GSI collects personal information including customer names, email addresses, mobile numbers, addresses, inquiry details, vehicle information (identification numbers, engine type, color, model), service records, and billing information. Data is gathered through the website, marketing activities, sales reporting, and after-sales reporting. Website navigation also generates usage logs and cookie identifiers.

3. Purpose of Processing

Personal data processing serves these lawful purposes:

• EV charging inquiry handling, sales, installation, testing, inspection, warranty, and service fulfillment
• Customer account creation and support
• Product support and troubleshooting
• Marketing communications, promotions, surveys, and feedback
• Market analysis, demand forecasting, and service improvement
• Compliance with legal and regulatory obligations

Processing relies on consent, contractual necessity, legal obligation, or GSI's legitimate interests under the Data Privacy Act.

4. Disclosure of Personal Data to Other Parties

Data sharing occurs with:

• Authorized EV dealers (names, contact details, vehicle inquiries, service records)
• Financing and insurance partners (names, contact details, billing information)
• IT service providers and CRM platforms (identification and transaction data)
• Government agencies and regulators (legally required data)

All disclosures follow data processing, sharing, and confidentiality agreements complying with the Data Privacy Act.

5. Manner of Storage of Personal Data

GSI securely stores personal data through secure electronic databases on controlled servers with access controls and encryption, and physical records in locked cabinets within restricted office premises. Access is limited to authorized personnel based on role and operational necessity, with monitoring and periodic review.

6. Retention and Secure Disposal

Personal data is retained only as long as necessary for stated purposes or legally required, generally not exceeding ten years unless legally extended. Disposal methods include secure deletion, overwriting, or anonymization for electronic data, and shredding or secure destruction for physical records.

7. Data Protection Measures

Organizational

• Functioning Data Privacy Office with appointed Data Protection Officer
• Periodic privacy training and awareness programs
• Regularly reviewed Privacy Impact Assessments
• Periodically reviewed privacy policies covering access control, security incident management, and data subject rights

Physical

• Restricted office access
• Secured storage areas
• Visitor access controls
• Closed Circuit Television cameras

Technical

• Encryption of sensitive data
• Firewalls and malware protection
• Multi-factor authentication
• Audit logs and monitoring
• Penetration and vulnerability testing

8. Cross-Border Data Transfers

When personal data is stored or processed outside the Philippines, GSI ensures comparable protection through contractual safeguards and strict access controls.

9. Rights of Data Subjects

• Right to be informed — what data is collected, how it's used, who receives it, storage methods, retention, and disposal.
• Right to access — reasonable access to personal data upon request.
• Right to object — object to processing lacking legal basis; withdraw previously given consent.
• Right to rectification — dispute accuracy and request corrections.
• Right to erasure or blocking — suspend, withdraw, or block inaccurate, incomplete, outdated, or unlawfully obtained data.
• Right to data portability — request electronic copies or transmission to third parties.
• Right to file complaints — file complaints with the National Privacy Commission.
• Right to damages — receive indemnification for damages from inaccurate or unauthorized data use.

To exercise your rights, submit a written request to GSI's Data Privacy Office with a description of the right being exercised, contextual information, and proof of identity.

10. Cookies and Website Technologies

GSI uses cookies and similar technologies to improve website functionality and user experience. Cookie preferences can be managed through browser settings or via the Cookie Settings dialog.

11. Amendments

This Privacy Statement may be updated to reflect changes in law, regulation, or business operations. Updated versions are posted on the website.

12. Contact

Data Privacy Office
Greenstrum Inc.
Email: dpo@greenstrum.com
932 28th St. cor. 9th Ave., City Center, Bonifacio Global City, Taguig City, Philippines

Agreement to Terms

By accessing or using Greenstrum's services, you agree to be bound by these terms and conditions. They govern your use of the EV charging infrastructure, website, and related services.

User Responsibilities

Users must maintain accurate account information and comply with all applicable laws and regulations. Greenstrum reserves the right to suspend or terminate service access if fraudulent, abusive, or unauthorized activities are detected.

Service Warranty and Disclaimers

Services are provided "as is" with no warranties beyond those legally required. While Greenstrum strives for quality service, the company cannot guarantee uninterrupted or error-free performance. Users acknowledge and accept risks inherent to EV charging technology.

Intellectual Property Rights

All content, designs, and technologies on the platform belong exclusively to Greenstrum. Unauthorized reproduction, distribution, or modification is prohibited. Users receive a limited, non-transferable license to access and use services for personal or business purposes.

Limitation of Liability

Greenstrum is not responsible for indirect, consequential, or incidental damages resulting from service use. By proceeding, you accept the terms and understand the scope of mutual obligations and responsibilities.

Contact

Questions about these terms may be sent to legal@greenstrum.com.

Greenstrum uses cookies and similar technologies to keep the portal secure, remember your preferences, and understand how the site is used. You can manage non-essential categories below — essential cookies are always on because the portal can't function without them.

For details on what data is collected and how it's used, see the Privacy Policy.